Consultancy Services
Support for small businesses
After spending many years helping large corporations to create simple and efficient web and app experiences, I've seen that the people who need the most guidance are small business owners.
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I want to supply a service that supports people realising their dreams, and those who's budget doesn't stretch to hiring big agencies for this kind of support.
Please note: I cannot make changes directly to your website. I offer advice on how to make the most of your own site.
Packages available
Basic
£50
From
Expert review of every page on your site.
Get a list of recommendations you can action immediately
Choose either desktop or mobile view for evaluation
Persona creation - Understand your customers needs
Customer journey analysis - Identify areas for improvement
Analytics review
Coming soon
View example of this package
Standard
£500
From
Expert review of every page on your site
Get a list of recommendations you can action immediately
Both desktop and mobile views evaluated, where relevant
Persona creation - Understand your customers needs
Customer journey analysis - Identify areas for improvement
Analytics review
Coming soon
View example of this package
Advanced
£1,500
From
Expert review of every page on your site.
Get a list of recommendations for the short and long term
Both desktop and mobile views evaluated, where relevant
Persona creation - Understand your customers needs
Customer journey analysis - Identify areas for improvement
Analytics review
Coming soon
View example of this package
Price depends on complexity of your website. Contact me for a quote
Benefits of each package
If you're not sure what you need, or have no idea what I'm talking about, don't worry, I got you! Here is a description of each of the services I offer. If anything isn't clear do get in touch.
Expert review
An expert review is a complete audit of your current website. It involves analysis of structure, content, layout and design. A report is provided which highlights all potential problems your website visitors might have, and suggests ways you could fix these issues.​
Persona mapping
Persona mapping is the process of collecting customer information to help you make decisions about what your website needs. It encompasses your ideal customer’s characteristics, diversity needs, and more.
Customer journey analysis
Done together, we work together to identify the goals of your customer and deep dive into their potential experiences on your site. After identifying key areas where a visitor might struggle, we develop ideas and prioritise practical opportunities you can take forward.
Analytics review
If you have tracking on your site, we will review the data and identify areas where customers appear to be struggling. This can help you prioritise any suggestions so you create the biggest impact for your business.
